Knowledgebase - BC Web Hosting

Cannot connect to database This error will occur within a web application when any of the following conditions are met:...

Files fail FTP transfer When uploading many files at once (a CMS, for example), it is not uncommon for a few of the files...

I can't login to cPanel Ensure that caps lock is off, and that you are completely sure what your cPanel password is. If...

I'm receiving a blank page If your website or web application is displaying nothing but a blank, white page, then chances...

My FTP client says too many connections The server will often reject a new FTP connection if too many are open for any given account. If...

My webpage is displaying ads If your website is not pulling up and is instead showing advertisements, the most likely cause is...

My website is running slow If you are using a forum or content management system, make sure that caching is enabled. Caching...

PHP failed to include file: File Not Found The PHP include() File Not Found error will occur when a .php file attempts to include another...

Page is displaying 404 Page Not Found error The 404 Page Not Found error means that the user requested a page on the server that does not...

Page says function not found, but the page exists If your web application uses a function found in a particular file, but the application says that...

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